The company does not set refund policies on behalf of the Organisers. It is the responsibility of the Organiser to communicate its refund policy to User and to issue refunds in accordance therewith. Consequently, User's requests for refunds should be directed to the respective Organiser and in no event shall be directed to the Company. Any refund-related issues or disputes shall be strictly between the User and the Organiser; the Company shall not be liable for any refund-related claims in connection with event Services; and the Organiser hereby agrees to indemnify, defend, and hold harmless the Company in connection therewith.
In the event, an event is cancelled or postponed by the Organiser for whatever reason, Event Organiser/manager Company will attempt to refund the amount/stall rent as per the policy of their company/entity. Incase of Event postpone or cancellation BookMyStall will return the amount/stall rent who paid through our Payment gateway only. amount/stall rent will returned within two to four working days after the event date. Stall cancellation provision is not available with BookMyStall for any vendor or stall buyer. Organizer reserves the right to reject any application based on its absolute sole discretion without assigning any reasons. Organizer can claim stall rentals or payments from BookMyStall by issuing the clearance or declaration of the event complete receipt to the stall buyer with his signature or thumb print. It is the stall buyer/vendor right to ask for clearance or event complete confirm bill or related document from Event manager /organiser. If the vendor/stall buyer fail to collect the bill or document from event manager/Organiser about stall payment/rent or stall cancellation or stall unavailability , Event manager will have right to claim your payments or rents happened through BookMyStall. In case event manager unavailable in event place or if noticed any fraud by event manager, then stall buyer/vendor have to hold or collect related proofs to claim returns from BookMyStall or to prove in any legal related activities.